Subsystems of Enterprise Software

Enterprise software, enterprise hardware and enterprise networking are the three major components that constitute enterprise computing. Enterprise software is the key component of all three.

Enterprise software has different subsystems that are developed to fulfill various needs of an organization. In this article, we will discuss four important subsystems of an enterprise software that is - enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and business intelligence (BI) software.

Enterprise Resource Planning (ERP)

• ERP (Enterprise Resource Planning) is one of the most important systems of enterprise software.
• It co-ordinates all other systems of the enterprise software and looks after every operational system of the organization including product development, manufacturing, sales and marketing, accounting, etc.
• Not only does it coordinate internal functions of an organization, but also maintains connection and communicates to the outside partners or clients.
• ERP consists of multiple individual enterprise software, that are separate and perform specific tasks. Based on the needs of your organizations, you can omit the unwanted software, saving cost to your organization.

Customer Relationship Management (CRM)

• CRM is the subsystem of an enterprise software that describe relationship between customers and the business.
• The main functions of CRM includes understanding customers, retaining old customers, providing better customer service, attracting new customers, and winning new leads or clients, manage customer management cost and increase profits to the business.
• It gives the business a better understanding of customers' needs, and helps business build up good rapport with the customers, thus acquiring big loyal customer base.

Supply Chain Management (SCM)

• Supply chain management (SCM) is an interlinked network or system of enterprise software, that design, plan, execute, control and monitor all the activities relating to the supply of products or services to the customers.
• SCM looks after every activity of the organization- from ordering of raw material and storing them to supplying the finished goods to customers.
• SCM takes care of the inventory and suggests the volume of products to be supplied based on the demand, thus reducing the unsold products of a business and thus helps reduce wastage.

Business Intelligence (BI)

• Business intelligence is a method of transforming raw data into meaningful information using certain techniques, methodologies, theories, processes, etc.
• It helps businesses in different ways by performing several activities like data mining, querying, reporting, analytical processing etc.
• BI helps decision makers in taking critical decisions, save costs and identify any new business opportunities.

Usage of enterprise software is growing rapidly, and developing enterprise software makes a big business today. There are many big players, who are experts in developing enterprise software with different business functions to suit a wide range of businesses and their needs.