Hierarchy of Enterprise Computing Users

Enterprise computing is an information system of an enterprise or an organization. Information system of an organization includes hardware, software, people, data and procedures, all coordinates and communicate to execute business operations effectively. People belonging to an enterprise using hardware devices, software or data of an enterprise are called enterprise computing users.

A user of enterprise computing in an organization will fall under one of the four categories of enterprise computing users. The four categories of users in an organization are executives management, middle management, operational management and non-management employees. In this article, we will discuss each briefly.

Executive management

• Executive management is a team of people who are at the highest level and are considered as the top people or person of the organization.
• Executive management coordinate with other branches/departments and leaders of the teams. Executive management people are responsible for managing and running the organization.
• According to executive management users in consultation with IT experts (in-house or outside), the enterprise computing architecture is designed.
• Executive management have the authority to access any hardware, software or data of the enterprise and even to alter the computing architecture of the organization. It is the decision of the executive management to provide which device, software or resources to which user.

Middle management

• It is the second level of users, and is the intermediate level of management in the organization's hierarchy. It is below the executive management and above the operational management.
• Operational supervisors or team leaders can be called a middle management.
• It is upto to the executive management to decide how much access to data or resources a middle management can have.
• Middle management assigns the operations and enables the operational management ti access enterprise information that is required to perform the operations.
• He supervises and verifies the outcome of the task completed by the operational management.

Operational management

• Operational management is responsible for performing operations by making use of enterprise information (access given by the middle management).
• Research, designing and production of goods (products or services) are done by the operational management.
• It is the responsibility of the operational management to produce efficient goods and redesign the products if necessary by utilizing less resources in order to save costs of the organization and at the same time meeting customer's expectations and provide best quality goods.

Non management employees

• Non management employees are part of an organization but generally do not have access to the enterprise computing.
• They are assigned with low-end work or work that supports users in any or all the three levels.
• They may or may not have access to the enterprise information. Even if they have it is very limited when compared to other three categories of users.

Hierarchy in enterprise computing users plays an important role in successful execution of task that businesses face. It makes employees stay within the bounds of their hierarchy without affecting their productivity.

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